| Airport Name | Prince Mohammed Bin Abdulaziz International Airport |
| Airport Address | HP37+QR, Madinah Saudi Arabia |
| Airport Code | MED |
| Contact No | +966 800 116 8888 |
| ICAO Code | SEP |
| IATA Code | ER |
| Arrival Terminal | Terminal 1 |
| Departures Terminal | Terminal 1 |
| Working Hours | 24 hours a day |
| Official Website | www.sereneair.com |
| Facebook Page | www.facebook.com/sereneair |
| Instagram Account | www.instagram.com/sereneair |
| Linkedin Account | www.linkedin.com/serene-air-pvt.-limited |
| Twitter Page | twitter.com/SereneAirPak |
| ATMs | Luggage Carts | Cancellations/Refunds |
| Banks | Luggage Wrapping | Pet-friendly Air Travel |
| Forex Service | Lost & Found Desk | Special Care and Assistance |
| Family Restrooms | Information Counters | Mobile Charging Stations |
| Children Play Areas | Unaccompanied Minors | Food and Drink Outlets |
| Meet and Greet Areas | Self-service Kiosk Machines | Airport & Airline Lounges |
| Ticket Booking Counters | Inter-terminal Transportation | Ground Transport Options |
| Nursing Rooms/Areas | Medical Emergency Services | Boarding/Departure Gates |
| Security Checkpoints | Airport Check-in Counters | Wheelchair Assistance |
| Meeting Rooms | Ample Seating Space | Stretcher Assistance |
Serene Air uses the Terminal 1 at the Prince Mohammed Bin Abdulaziz International Airport.
Serene Air uses the Terminal 1 for its arrivals at the MED.
Serene Air operates from the Terminal 1 of the Prince Mohammed Bin Abdulaziz International Airport.
Yes, multiple airlines operate lounges at the Serene Air terminal of the MED. It allows passengers to access a variety of luxurious services.
Yes, Serene Air offers wifi and internet access to its passengers at the Prince Mohammed Bin Abdulaziz International Airport allowing them easy access to essential mail, chats, etc.